Terms & Conditions
Terms & Conditions
1. Introduction
Welcome to Food Brothers! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
2. Services Provided
Food Brothers offers takeaway and delivery food services. All dishes are freshly prepared and subject to availability.
We reserve the right to:
• Change menu items or prices without prior notice
• Refuse service if terms are violated or inappropriate behavior is observed
• Cancel or delay orders in case of force majeure or technical failure
3. Orders & Payments
When you place an order, you agree to provide accurate and complete information.
• Prices include applicable taxes unless stated otherwise
• Payment must be made through approved methods (cash, card, or digital services)
• Once confirmed, orders cannot be canceled unless agreed upon by us
• We reserve the right to refuse or cancel an order due to payment failure, suspicion of fraud, or stock unavailability
4. Delivery & Pick-up
We do our best to ensure timely deliveries, but delays may occur due to high volume, weather, or other circumstances.
• Delivery times are approximate and not guaranteed
• Customers must provide accurate delivery addresses
• Missed deliveries due to incorrect information or absence may not be refunded
5. Allergens & Dietary Preferences
We offer a variety of dishes, including vegan and vegetarian options. However, we cannot guarantee an allergen-free environment.
• Customers with allergies must inform us when ordering
• We do not accept responsibility for any allergic reactions unless negligence is proven
6. Intellectual Property
All content on this site (text, images, logos, branding) is the property of Food Brothers and may not be used without permission.
7. User Conduct
When interacting with our site or team, you agree to:
• Use the website only for lawful purposes
• Not engage in abusive, offensive, or fraudulent behavior
• Respect our staff and delivery personnel at all times
8. Privacy
Your personal data is handled according to our Privacy Policy. We respect your right to privacy and handle your data securely.
9. Limitation of Liability
Food Brothers is not liable for:
• Losses or damages resulting from website use or ordering process
• Delays or failure in performance due to external factors
• Misuse of services by the user
10. Modifications
We reserve the right to update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of our site or services means you accept the updated terms.
11. Governing Law
These Terms are governed by Swiss law. Any disputes shall be subject to the jurisdiction of the courts in Lucerne, Switzerland.
12. Contact Us
For any questions or concerns regarding these Terms, please reach out:
📍 Food Brothers
Address:Hauptstrasse 50, 6015 Lucerne, Switzerland
Phone: +41 76 499 2947
Email: info@testing.thefoodbrothers.ch